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- What is StudyManager?
- What are various solutions within the StudyManager Suite?
- What is the current version of StudyManager?
- Is StudyManager a true web-based application?
- Does ACS offer a hosting service?
- Can we buy StudyManager outright?
- Is StudyManager compliant?
- What is StudyManager’s underlying technology?
- Does StudyManager have a flexible reporting tool?
- How long does is take to implement StudyManager?
- What kind of services does ACS offer to help with the implementation?
- What is a support incident?
- Can StudyManager be customized or interfaced?
- When was ACS founded?
- How many research organizations use StudyManager?
- Who are ACS’ primary clients?
What is StudyManager?
StudyManager is a suite of solutions for clinical trial management. The StudyManager suite is designed to make the process of conducting clinical trials more efficient, more organized, more accurate, and more profitable.
What are various solutions within the StudyManager Suite?
ACS provides:
- StudyManager SE (Sponsor Edition) - an enterprise-class Web-based solution enabling real-time interaction and clinical data collection among study management personnel, monitors, and clinical staff at sites.
- StudyManager CTMS (Clinical Trial Management System) - the industry-leading clinical trial management system, it enables research administrators to closely manage study operations and financials, while making daily operations easier and less error-prone for coordinators, recruiters, physicians, and other staff members.
- StudyManager EDC (Electronic Data Capturing) – allows researchers to create and design CRF's (case report forms) for capturing and monitoring clinical trial data.
- StudyManager IRB (Institutional Review Board) - A complete IRB management system that will make the process of regulatory management faster, easier, and safer.
What is the current version of StudyManager?
StudyManager 2007 is the 13th release of StudyManager.
Is StudyManager a true web-based application?
Yes. StudyManager is accessed completely through Internet Explorer and requires no installation on client computers.
Does ACS offer a hosting service?
Yes. ACS has two separate collocation facilities where client databases are housed and managed. With ACS' hosting option, we perform all ongoing maintenance, database back-ups and software and hardware upgrades. All our clients must do is login in to the system and use it. ACS currently hosts databases for more than 200 separate research organizations.
Can we buy StudyManager outright?
Yes. You can either purchase StudyManager for installation at your own facilities or use ACS Hosting Services on a monthly basis.
Is StudyManager compliant?
Yes. StudyManager is both HIPAA compliant and FDA 21 CFR Part 11 Compliant.
What is StudyManager’s underlying technology?
StudyManager works on Microsoft technology. The back-end database is Microsoft SQL Server Software (SQL 2000 or better). A technical white paper fully describing the technologies is available.
Does StudyManager have a flexible reporting tool?
StudyManager's powerful reporting system provides nearly 100 standard report templates across all StudyManager modules. Each standard report template can be customized, giving clients virtually an unlimited number of reports that can be created and saved.
How long does is take to implement StudyManager?
Most small sites will begin actively using the software within 30 days and are fully implemented within 60-90 days. Larger research centers, including hospitals and academic centers, may take anywhere from 2 to 12 months to deploy, depending on the scope of implementation.
What kind of services does ACS offer to help with the implementation?
ACS offers implementation consulting, project management, product training (both onsite and online), and ongoing technical support. Upon receiving further details of a client's requirements, ACS will provide a recommended services designed to assure a successful implementation.
What is a support incident?
When you call ACS Support, we will collect information about your account, product version, and support issue. We will then make an effort to direct you to existing documentation and tools, which may provide a solution. If your solution requires additional research or follow up, a support “case” will be opened and an incident will be charged.
A support incident covers a single support issue, and the appropriate effort required to solve it.
Multiple questions and issues related to a single topic, may be handled with a single incident at the discretion of ACS Support staff.
Support incidents will not be charged when related to known software defects. Defects are recognized at the sole discretion of ACS Support staff.
A support incident may not be used for “back-end” database-specific projects such as data imports/exports, database manipulation, custom development, etc.
Can StudyManager be customized or interfaced?
ACS can create additional client-required features within StudyManager, import client databases into StudyManager, or interface StudyManager with other software applications.
When was ACS founded?
ACS was founded in 1993.
How many research organizations use StudyManager?
More than 1,800 research organizations throughout the world use StudyManager for their clinical trial management needs, making StudyManager the mostly widely used CTMS program in the world today.
Who are ACS’ primary clients?
ACS' primary clients include academic medical centers, hospitals, physician practices, independent research sites, SMO's, CRO's and government agencies.
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